Overcoming the #1 Challenge in B2B Demand Generation Content Marketing


It takes two big steps to even begin resolving the conundrum which tops the list of challenges B2B content marketers face.

According to Marketing Sherpa/Junta42 research, producing engaging (or relevant) content is the #1 content marketing challenge B2B marketers face. And generally speaking, it’s not for lack of funds: B2B marketers, on average, spend 26% of their budgets on content marketing activities. Money is not the roadblock; how to spend it is.

So how to overcome the relevance conundrum?

These are not small steps. No amount of funding will produce the kind of content that helps you initiate and maintain relevant dialogue until you:

  • Develop and understand buyer personas
  • Map the buyer journey for each persona

Personas Redux

If you have a healthy content marketing budget, consider allocating some of the funds to persona research and development. However, developing buyer personas doesn’t automatically involve formal persona research, complete with focus groups and well-targeted online surveys.  You can also collect information to inform personas by:

  • Reading the blogs and other media your audience reads
  • Joining the LinkedIn groups they are active in
  • Talking to your salespeople—they are the closest point of contact with your audience, after all

Essentially, you want to investigate who your buyers are, what they care about, and how to talk to them. See more guidance on B2B personas in this post.

Mapping the Buyer Journey

Below are the main stages of any given buyer journey. Before you begin developing content for each persona, you need to map their specific buying journey—and how significant their influence is at each buying stage—based on their role, information needs and motivations. Only then can you produce content for them that will be truly engaging, relevant and persuasive.

 

 

 

 

 

 

 



See a detailed example of a buyer journey map here
.

Bonus Point: Squeeze that Content!

When you’re developing your content strategy and producing assets, plan for re-purposing and atomization of content (extracting key points for sharing in small, standalone bits: blog posts, tweets, quotes on a microsite, etc). Bite-sized content is especially effective for the short attention span executive.

What’s your #1 challenge in content marketing? I’d love to hear your thoughts in the comments.

2 Responses to Overcoming the #1 Challenge in B2B Demand Generation Content Marketing

  1. Nice post, Lauren. In my experience, one of the greatest challenges of content marketing is not having a singular person (or team) be directly responsible for owning the strategy and execution of the content. I’ve often found creating the content isn’t an issue at all; instead, having a strategy for why content is developed – and discovering why, how and when it will be utilized effectively – is the real challenge. I read somewhere a few months ago about a company who created a new position of Director of Content Marketing; I believe this is a great idea, and will plan to take advantage of something like it on my own teams during my career. 

    • Alex – Thanks for the feedback here. Based on my experience with MANY clients, you’re spot on. Organizations that “get” the importance of content have designated this key strategy/oversight role – including Director of Content Marketing and Editor in Chief (of the web property). Typically, this person sits in Product/Solutions marketing or in the Interactive/Web Marketing teams (I’ve seen both work).
      Content strategy has become synonymous with marketing strategy….and should be treated as such. Again, thanks for your insights Alex. Cheers, Lauren

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 5,174 other followers

%d bloggers like this: