Having a grasp on a prospective audience enables messages to be tailored for greater relevancy. Analytics are a keystone of all marketing; giving special effort toward finding what is most impactful can be an important place to start in content marketing. Personas are an absolute staple! Check out my previous post on a persona developed for CIOs. By using trending topics, content optimization, and other tools, content marketers can make an educated guess on which topics will have the most relevance to a base of customers. Ultimately, if you want to know what to share with prospects, quit playing games and ask them directly! This can be done through comments, feedback, or surveys.
While social media is the dominant force of sharing, good old-fashioned word of mouth can also play a large role in the dispersal of content. Compelling content marketing should be engrossing enough to end up in conversation. Remember that your business buyer is human. Connect with him or her in an emotionally relevant way. A Serena Software Ad from a few years ago was provocative, interesting, and made people talk– I received it in an office email. As a general rule, the more engaging and conversational a topic is, the more it will be shared.
Simply adding images to a long write up can boost appeal in a tedious article. Infographics are visual, straightforward, and easy to consume. As a result, infographics have great potential in going viral. A great example of a nice-looking piece of content marketing is Marketo’s B2B coloring book. This download took the notion that B2B marketing is boring and created an entertaining coloring book experience to demonstrate expertise.
A 40-page download in size 12 Times New Roman can cause a set of sore eyes and a dulled mind. If you can’t read it, you won’t share it. To make material readable create bullet points, numbered lists, and bold/color important take-aways. According to a study by the Nielsen Norman group, the average web user consumes only 20% of content on a web page. This means that it is crucial to make 100% of content downright fascinating so that whichever nugget of information is consumed leaves a great and lasting impression on the viewer. Vertical Response made a rap video spoof to promote their services, making their material consumable AND entertaining.
Without this step the whole point of content marketing is lost. Once you’ve established an audience’s attention (and have them engaged) make sure to leave a viewer with a step for future engagement. To prevent a prospective relationship from losing steam, it is essential to encourage a call to action while an idea is still fresh in the viewer’s mind. Examples could include linking video to a website, inviting people to subscribe to your newsletter, or encouraging sharing. For Jive software Babcock & Jenkins created an email campaign featuring a firefly with words that read “The Spark Starts Here.” This invitation lead to a personalized Jive Intranet site, a fresh twist on a standard campaign email. Once on the site, a viewer could follow several invitations to engage.
Bottom Line: There needs to be a reason to click a link or make a call. Content can do that. If prospects are going to want to share content, it needs spice, entertainment, and genuine human interest. With all forms of content marketing, brevity is key! If you are sharing something, you are putting your name and reputation on the line. If a friend clicks on a shared link it needs to be worthwhile and prompt a laugh, smile, or emotional response. If the content isn’t to the point, appealing, or enriched with images, it is not going to be shared.
I’d love to hear your feedback! Am I missing any basics?